izzi

Background

izzi is a leading telecommunications company in Mexico, with a nationwide presence and a comprehensive offering that includes landline telephony, broadband internet, pay television, and mobile telephony. izzi recently acquired 100% of Sky, strengthening its TV coverage and expanding its reach to several Central American countries. izzi's vision is to simplify its customers' lives by providing the best technology in an accessible and user-friendly way.

Challenge

The challenge was to redesign izzi's existing application and transform it into a hybrid application that functions on both Android and iOS. This involved implementing significant quality-of-life improvements for the user and greatly enhancing the overall in-app experience, making it more efficient and faster.

Solution

Logic Kernel developed an application using React Native, implementing best practices to reduce wait times and optimize user flows. Processes were made clearer, and the application was designed to provide constant feedback to the user.

Impact

Customer response has been positive, reflected in increasingly favorable app store ratings, a contrast to previous less favorable evaluations. The new, modern design of the application passed current design standards and user experience benchmarks.

Conclusion

This project exemplifies Logic Kernel's ability to take on large-scale challenges and transform them into successes. The team not only achieved a high-quality product but also met delivery timelines, resulting in high client satisfaction.